Privacy Policy

This Privacy Policy explains how Thinkata Intelligence ("Thinkata", a Triad Logic LLC company) collects, uses, and protects your information.

Introduction

Thinkata Intelligence ("Thinkata", a Triad Logic LLC company, "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

If you send a message through the contact form, we receive your name, email address, and message. That message is emailed to Thinkata, and a confirmation may be sent to the address you entered. The form does not ask for a phone number, and sending it does not add you to a mailing list.

If you create an account, we store the email address and the name you enter. You can opt in to occasional email about Thinkata. That choice is off unless you turn it on, and you can turn it off from your account.

If you schedule a call, the button opens a scheduling page run by Calendly. What you enter there is collected by Calendly under its own policy.

Server logs may include your browser type and IP address.

When you use the voice feature, your microphone audio is processed during the session to produce a reply. Thinkata does not keep the audio after the session ends.

How We Use Your Information

  • To reply to messages sent through the contact form
  • To run your account if you create one
  • To send occasional email only if you opted in on your account
  • To operate the voice feature while you are using it
  • To protect the site against abuse and legal claims

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Third-Party Services

Our website may include links to third-party websites, plugins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your personal information.

To exercise these rights, use the contact form. If the request is about a voice session, send it promptly. The voice provider may still hold a transcript.

Cookies Policy

The site uses cookies it needs to run. One remembers that you have seen the cookie notice. If you sign in, a session cookie keeps you signed in. Another remembers whether you chose light or dark mode.

Thinkata does not use analytics cookies, and it does not use advertising or cross-site marketing cookies.

You can read the detail on the Cookie Policy page, linked from the footer. Blocking cookies in your browser can stop sign-in and the theme from working.

Voice Interaction

Our website offers voice-enabled conversational AI features that allow you to interact with our virtual assistant using your voice.

Voice data is processed in real-time to generate responses.

Thinkata does not keep the audio after the session ends.

The voice provider may keep a text transcript of the conversation until it is deleted. Those transcripts are not used for advertising.

Thinkata does not sell voice transcripts or use them to build an advertising profile.

You must be logged in to use voice features, which helps us ensure proper security measures.

Microphone access will only be requested when you choose to use the voice interaction feature, and you can revoke this permission at any time through your browser settings.

If you are located in the EU/EEA, you can ask to access, correct, or delete your data through the contact form. If the request is about a voice session, send it promptly, because the voice provider may still hold a transcript.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the bottom of this page.

Contact Us

If you have questions about this policy, or you want to access, correct, or delete information we hold, use the contact form.